SHIPPING POLICY
🚚 Shipping Policy
At Ogasbu, our goal is to provide the best possible shipping experience — no matter where you are.
We’re proud to deliver our beauty products to customers around the world and ensure that each order receives the care and attention it deserves. ✨
Order Processing Time
All orders are processed within 24–72 hours after payment is confirmed.
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way.
Shipping Time
After processing, orders are delivered within approximately 2–3 weeks, depending on your location and local postal services.
(Please note: international shipments may experience slight delays due to customs or unforeseen logistics issues.)
Shipping Fees
We offer free standard shipping on all orders — no minimum required.
Enjoy complimentary delivery on every purchase, wherever you are. 💗
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link.
You can also contact our customer support team anytime at aureliejiang@163.com if you have questions about your delivery.
Delays & Exceptions
While we strive to deliver on time, external factors such as customs clearance, weather, or holidays may occasionally cause slight delays.
Thank you for your patience and understanding — we promise it’s worth the wait 💗